Open Positions
At xtendx, our team embodies an "anything is possible" mindset, focused on innovation and prioritizing our customers. Our work environment is modern and comfortable, characterized by a dynamic and motivated team. We offer flexible work hours, engaging projects, competitive compensation, and opportunities for growth and development.
Open positions
Thank you for your interest in our company.
Streaming Specialist (m/f)
Job description
Are you looking for a new challenge in the streaming industry with a successful company that offers innovative solutions for video and rich media data? Do you have excellent communication skills and a desire to contribute your knowledge to agile product development? Then our offer is perfect for you!
Job Summary
We are currently looking for an experienced and motivated Streaming Specialist to join our team in Spreitenbach. As a Streaming Specialist at xtendx, you will play a crucial role in providing technical support and assisting our customers in the implementation and utilization of our streaming platform. Your communication skills and enthusiasm for streaming technologies are invaluable in delivering the best possible service to our clients.
If you are ready to take the next step in your career, don't hesitate and book your initial interview with us now!
What You Will Do
- Answering customer inquiries about our streaming platform via phone, email, and chat
- Assisting customers with the setup, configuration, and usage of our streaming technologies
- Identifying and resolving technical issues that may arise during the use of our platform
- Conducting pre-sales activities such as product presentations and technical consultations for potential customers
- Working closely with our sales team to understand customer requirements and provide suitable solutions
- Documenting customer inquiries, problem resolutions, and support processes.
What Sets You Apart for the Job
- Experience in technical support or customer service, preferably in the streaming or related technology industry
- Excellent communication skills and the ability to convey complex technical information in a clear manner
- In-depth understanding of streaming technologies, video codecs, protocols, and related concepts
- Flexibility and the ability to work in a fast-paced, customer-centric environment High level of self-organization and the ability to handle multiple tasks simultaneously
- German: C1 - Proficient language skills
- English: B2 - Independent language use
Nice to Have
- You have preferably worked with development teams and understand how to pragmatically and empathetically lead technically challenging projects to success
- You enjoy playing ping pong and billiards ;-)
- Travel activity: 10% per month, in the DACH region, usually day trips
Team
This is a young and highly motivated team that communicates daily either physically or virtually. Additionally, you will have regular exchanges with the development team. The team places high value on teamwork due to regular coordination and also spends time together outside of work. At xtendx, you will have plenty of creative freedom for your ideas as there are no rigid paths. The team is open, dynamic, and motivated, with an "Everything is possible" mentality. Employees actively contribute to the company's success story with a sense of ownership and initiative. The atmosphere is relaxed and family-like.
- Reporting to: Deputy Managing Director
- Colleagues: 5-10
- Team language: German
Project Manager (m/f)
Job description
Are you ready for a new challenge in the consulting field at a successful company that offers simple and fast solutions for video and other rich media data? Do you possess excellent communication skills and want to contribute your knowledge to agile product development? Then we have the perfect opportunity for you!
Job Summary
We are seeking a talented and motivated full-time Project Manager/Consultant (m/f) to strengthen our consulting team in Spreitenbach. In this role, you will have direct customer contact and work closely with them to identify specific requirements. You will translate these requirements into technical specifications and discuss them with the internal development team to implement them in Scrum sprints. You will collaborate closely with the roadmap and product management to create synergies and optimize their utilization. You will also actively respond to support requests and provide optimization suggestions to improve processes and product quality.
If you are ready to take the next step in your career, don't hesitate and book your initial interview with us now!
What You Will Do
- Support sales in deepening new projects by conducting requirement analyses and coordinating solution proposals
- Implement projects in collaboration with the development team and key account managers (e.g., technical infrastructure, online platforms for video-on-demand and livestreaming events)
- Introduce the xtendx platform to customers (onboarding, check-ins, etc.)
- Project coordination - You will be the link between stakeholders at the customer's site and the xtendx team
- Customer support (e.g., production companies, agencies, corporations) including training
- Take over product management after implementation
- Collaborate closely and communicate with the customer
What Sets You Apart for the Job
- You have a technical education/degree (business informatics, computer science, digital media, ...) and/or proven project experience in the streaming/video field
- You have practical work experience in project management or consulting
- You have experience with Scrum and regularly use Jira
- You have a high affinity for the latest trends in online video technology and digital media
- You are curious and approach tasks with competence, communicativeness, and motivation
- German: C1 - Proficient language skills
- English: B2 - Independent language use
Nice to Have
- You have preferably worked with development teams and understand how to pragmatically and empathetically lead technically challenging projects to success
- You enjoy playing ping pong and billiards ;-)
- Travel activity: 10% per month, in the DACH region, usually day trips
Team
This is a young and highly motivated team that communicates daily either physically or virtually. Additionally, you will have regular exchanges with the development team. The team places high value on teamwork due to regular coordination and also spends time together outside of work. At xtendx, you will have plenty of creative freedom for your ideas as there are no rigid paths. The team is open, dynamic, and motivated, with an "Everything is possible" mentality. Employees actively contribute to the company's success story with a sense of ownership and initiative. The atmosphere is relaxed and family-like.
- Reporting to: Deputy Managing Director
- Colleagues: 5-10
- Team language: German
We guarantee
At our company, we believe that our employees are our most valuable asset. We understand that the success of our business is directly tied to the satisfaction and well-being of our employees. We can offer
Flexibility and balance
Enjoy flexible work hours and the option to work remotely.
Work Environment
Foster communication, creativity, and collaboration within an open company culture.
Teamwork at its best
Work with talented experts on innovative software solutions that impress customers.